Hydrogen Collection

Wednesday, 20 November 2013

Cosmetic scam Bohemia Organic product beauty treatment

Ladies are people who really care about their health and beauty, therefore, selling organic beauty products or health care products are simply the best profitable in these days.

The cost of these item is quite high compare to normal products. Some items are rare to the point you can't find it locally.

http://www.bohemia-style.co.uk/

This company sell several expensive beauty treatment such as snail gel skin care, oil, donkey milk and so on... These item really existed, however, it's not in the UK. It would fine if the website indicate clearly that the item is in the US but they didn't show.

Let's start the experience of this company:
Website
1) The website have the store map but never work since it is not existed on the UK map.
2) The contact number in the UK does not work. I called several times and no one pick up the phone.
3) Order tracking only shows 3 status: whether order received, order sent or order cancel.

Buying experience
1) The delivery time for fast delivery is 3-5 days, however, it changed after order received into 7-10 days
2) I paid via Paypal but never received the item in Jul
3) They said item was sent from Florida a month after the payment was made due to the lack of stock.
4) The tracking they provided on the Paypal case was phony. I call USPS regarding that tracking and they said it passed to parcelforce in the UK. I called parcelforce for that they said the tracking is right, but the address is not mine but someone else.
5) I emailed them several times but all request were left unanswered. I try to call them several times the number is not correct. One time, I received a callback from that number, but they claim to be some household number not company.

Luckily I received money back from Paypal after nearly 3 months. My GF said that they may try to sell to the UK but does not have the base in the UK. That's why they try to send it internationally with high price and high risk of losing. Then we did another purchase afterward.

The second experience
Website
1) They removed the Paypal payment function which left us no choice but to pay by credit card
2) The delivery method marked as fastest and from UK by 1st class not USPS.

Buying experience
1) The item never arrived
2) They didn't even give the tracking
3) Email never been answered.
4) I contacted the US and Canada department but no answer

Online check
I try to look up online for what people say and I found out that Bohemia have large quantity of customer who complaint about their service. Especially delivery and customer services. Most people did not received money and claim it back after a month but there are still many more people still buying their stuff.

Some people received the item but after really long time. I have a theory that they send the item to random customers and keep the tracking of that location and send to all customer around that areas since the tracking only show country, county or city at most. Therefore, people still keep buying as some can received.

They have other website which sell jewelry, watches and expensive accessories. However, those website also got the same problem.
Andean Wares 
Stores: www.lapislazuliworld.com | www.chileangourmet.com | www.gemjewelryworld.com |www.andeanwareswholesale.com

You can find that several case on internet. Here are some that I saw

http://www.pcadvisor.co.uk/forums/in...9563&forumid=2

http://www.xomreviews.com/bohemia-style.co.uk

http://www.sueferguson.co.uk/bohemia-style-uk.html

http://www.bbc.co.uk/watchdog/gotastory/

A very detailed account of one Consumer's experience : http://www.sueferguson.co.uk/bohemia-style-uk.html

Well, I hope you enjoy it.

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